ServiceNow Product Owner (BSA Lead)

Location: Onsite at a Huntington corporate office in the United States, including Chicago, IL; Minnetonka, MN; Columbus, OH; Dallas, TX; Birmingham, AL; Atlanta, GA; or Houston, TX.

Salary: $70,000–$140,000 annual base salary, plus eligibility for applicable incentive compensation.

Company

hirify.global is a banking organization providing financial services and operating a network of corporate offices.

What you will do

• Define and communicate the ServiceNow product vision, roadmap, backlog, and priorities.
• Translate business needs into user stories, acceptance criteria, functional requirements, non-functional requirements, and use cases.
• Serve as the ServiceNow subject matter expert and collaborate with architects and developers on scalable, secure, and maintainable solutions.
• Lead and mentor a scrum team of business analysts, developers, and testers while facilitating sprint planning, reviews, and retrospectives.
• Act as the primary liaison between business stakeholders and technical teams, driving consensus and delivery.
• Monitor product performance and user feedback to improve solutions and champion Agile, DevOps, and ITIL practices.

Requirements

• Bachelor’s degree or four additional years of equivalent experience.
• 8–12+ years of experience in product ownership, project management, or service delivery management.
• At least 3 years of hands-on ServiceNow experience.
• Strong knowledge of ServiceNow modules and capabilities, Agile methodologies, stakeholder management, and cross-functional team leadership.
• Strong written and oral communication, organization, facilitation, requirements-gathering, and delivery-tracking skills.
• Ability to work onsite at a designated Huntington corporate office in the United States.

Nice to have

• ServiceNow certifications such as Certified System Administrator or Certified Implementation Specialist.
• Experience with Scrum or SAFe and managing multiple projects in a fast-paced environment.
• Demonstrable technical skills and ability to learn new technologies.

Culture & Benefits

• Health insurance coverage, wellness programs, and life and disability insurance.
• Retirement savings plan and paid leave programs.
• Paid holidays and paid time off.
• Office-based workplace with specific work arrangements determined by the hiring team.