SMB Account Manager

Location: Rio Rancho, New Mexico, United States of America; other listed location: Vancouver, Washington, United States of America

Salary: $29–$35 USD per hour on-target earnings, with a 60% salary and 40% incentive mix

Company

hirify.global provides technology products, services, and solutions for business customers.

What you will do

• Handle customer inquiries and sell products, services, and integrated solutions to existing customers.
• Manage key accounts, build client relationships, and identify growth opportunities aligned with customer objectives.
• Conduct complex negotiations and manage high-value sales opportunities.
• Collaborate with cross-functional teams to improve sales processes and customer experience.
• Analyze performance data and market trends to refine sales strategies and identify improvement opportunities.
• Train, coach, and lead lower-level representatives.

Requirements

• High school diploma, GED, higher secondary education, equivalent work experience, or demonstrated competence.
• Typically 6–8 years of related experience, preferably in inside sales, telesales, or a related field.
• Experience with business development, consultative selling, cross-selling, upselling, outbound calls, and sales prospecting.
• Knowledge of customer relationship management, sales processes, sales strategy, product knowledge, and Salesforce.
• Strong communication, customer centricity, results orientation, learning agility, and digital fluency.

Nice to have

• Certified Inside Sales Professional certification.

Culture & Benefits

• Full-time employment with health, dental, and vision insurance.
• Long-term and short-term disability insurance, life insurance, employee assistance, and flexible spending account.
• Four to twelve weeks of fully paid parental leave based on tenure.
• Thirteen paid holidays plus flexible paid vacation and sick leave.
• No shift premium.