Inside Sales Account Manager-Services & Support Division (Services & Support)

Location: Remote within the United States; preference for candidates in North Carolina or South Carolina. Day shift, Monday through Friday, 9:00 AM–5:00 PM.

Salary: $38.44–$64.06 per hour, plus eligibility for bonus, stock, and benefits.

Company

hirify.global provides scientific, laboratory, and analytical technologies and related services.

What you will do

• Sell the CrossLab services portfolio to new and existing customers through telephone, email, and digital channels.
• Qualify complex leads, develop opportunities, and manage the territory sales funnel and account pipeline.
• Own the full service-contract renewal lifecycle, including opportunity review, quoting, negotiation, and booking.
• Manage e-renewals, multi-year agreements, renewal risks, and proactive customer engagement.
• Identify upsell and cross-sell opportunities, including expanded coverage, uncovered instruments, and multi-year service agreements.
• Partner with account managers, field staff, contract administration, and sales management to forecast accurately and protect recurring revenue.

Requirements

• Bachelor’s or master’s degree, or equivalent experience.
• 1–2+ years of relevant experience.
• Experience in services sales is preferred.
• Strong communication, technical customer-engagement, contract negotiation, and attention-to-detail skills.
• Ability to manage sales and renewal pipelines, communicate risks and opportunities, and work with cross-functional partners.
• Must be eligible to work remotely within the United States; preference is given to candidates in North Carolina or South Carolina.

Culture & Benefits

• Full-time remote work option with a Monday–Friday day schedule.
• Sales incentive eligibility.
• Eligibility for bonus, stock, and benefits.
• Occasional travel may be required.
• Inclusive, equal-opportunity workplace committed to accessibility and support for candidates with disabilities.