Solutions Developer (Salesforce)

Location: Buffalo, New York, United States; in-office work required four days per week

Salary: $150,155 per year

Company

M&T Bank is a financial services organization using enterprise technology platforms to support banking operations and customer engagement.

What you will do

• Design and develop enterprise solutions with Microsoft Power Apps, Salesforce, Apex, Lightning Web Components, Flows, OmniStudio, Experience Cloud, Service Cloud, Financial Services Cloud, and Salesforce Knowledge.
• Configure scheduling and workflow automation using Coconut Scheduling, Automic Automation, and Python.
• Integrate Salesforce with external systems through REST APIs, connected apps, Genesys, Seismic, Microsoft Copilot, and identity platforms.
• Build dashboards, reports, and Salesforce CRMA analytics for operational insights.
• Manage SQL Server databases, stored procedures, indexes, development environments, source control, and CI/CD deployments through GitHub and GitLab.
• Provide 24×7 ServiceNow support, incident triage, root cause analysis, deployment planning, rollback execution, and SLA-focused production operations.

Requirements

• Master’s degree in Computer Science, Software Engineering, or a related technical field plus three years of relevant experience, or a bachelor’s degree plus five years of relevant experience.
• At least three years of Salesforce administration and development experience, including declarative configuration, OmniStudio, CRMA, Lightning Web Components, Apex, Visual Studio Code, Experience Cloud, Knowledge Management, and metadata.
• At least three years of experience with SQL Server, Python, Automic, Coconut Software, Power Apps, and customer contact management.
• Experience integrating Azure Entra and managing user identity and security.
• Experience with GitLab, Atlassian tools, Salesforce connected apps, REST APIs, and application pipeline management.
• Must work onsite in Buffalo, New York, four days each week.

Culture & Benefits

• Agile delivery environment with participation in ceremonies and translation of user stories into technical deliverables.
• Use of Jira for agile tracking, Confluence for documentation, and Zephyr for test management.
• Operational focus on secure authentication, compliance checks, quality gates, monitoring, and zero-downtime releases.
• 24×7 ServiceNow support responsibilities with automated ticket resolution and escalation workflows.