Account Manager (iGaming)

Location: Copenhagen, Denmark; hybrid work schedule after the first three months

Company

hirify.global is a B2B SaaS provider delivering iGaming software, content, platforms, payments, sports betting, casino, and affiliate management solutions to customers worldwide.

What you will do

• Manage and develop relationships with key clients in the iGaming sector as their primary point of contact.
• Conduct regular client check-ins, business reviews, and Quarterly Business Reviews.
• Prepare reports on account health, revenue, usage metrics, financial performance, and growth forecasts.
• Identify upselling and cross-selling opportunities with Sales and other commercial teams.
• Work with Account Directors to define client objectives, annual plans, strategic priorities, and commercial goals.
• Coordinate with Product, Technical, and Delivery teams to support implementation, service quality, issue resolution, and escalations.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field.
• Proven experience as an Account Manager or in a similar role within the iGaming industry.
• Strong knowledge of iGaming regulations, trends, and competitors.
• Excellent communication, interpersonal, collaboration, and problem-solving skills.
• Proficiency with CRM software and Microsoft Office Suite.
• Willingness to travel for client meetings and industry events when necessary.

Nice to have

• Master’s degree.

Culture & Benefits

• Flexible hybrid work schedule after the first three months.
• Annual leave that increases with tenure.
• Additional annual sick leave without a medical certificate for certain days.
• Paid parental leave and flexible remote work opportunities during the first months of parenthood.
• Monthly lunch allowance, gym membership, learning platforms, and an annual budget for external courses or certifications.
• Team-building activities and an inclusive, supportive workplace.