4 дня назад
Enterprise Technology Intern
19 - 22$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Enterprise Technology Intern (IT Support/Systems): Supporting employee hardware, software, networks, accounts, onboarding, and internal technology projects with an accent on troubleshooting, endpoint management, and ticket queue ownership. Focus on administering Active Directory and SSO, documenting support processes, and applying AI while maintaining the quality of technical work.
Location: Omaha, NE; onsite office environment
Salary: $19–$22 per hour
Company
provides a residential construction management platform that helps contractors manage financials, schedules, team workflows, and client relationships.
What you will do
- Provide first- and second-tier support for hardware, software, network, and account access issues.
- Prepare equipment for new hires, image laptops, and process offboarding returns.
- Manage the ticket queue, track assets, and perform basic Active Directory and SSO administration.
- Create help articles, setup guides, and process runbooks.
- Support software rollouts and conference room AV upgrades.
- Learn endpoint management, Jira, basic networking, and practical use of AI in IT work.
Requirements
- Currently pursuing a degree in information technology, computer science, management information systems, or a related field; sophomore standing or above is preferred.
- Methodical troubleshooting skills and the ability to ask questions when issues arise.
- Clear communication skills, including the ability to explain technical fixes in plain English.
- Interest in internal IT and the ability to own an organized ticket queue.
- Available to work onsite in Omaha, NE, Monday–Friday from 8 a.m. to 5 p.m.; no weekend hours.
Culture & Benefits
- Office-based work environment with a technology-focused atmosphere.
- Free daily lunches at the office.
- Onsite fitness center.
- Monthly events for interns and employees.
- Summer 2027 internship with guidance from senior IT, Systems, and Security teammates.
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