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Email & Lifecycle Operations Manager (HubSpot)

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Spain
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Email & Lifecycle Operations Manager (HubSpot): Building and operating cross-channel lifecycle marketing infrastructure across email, in-product messaging, SMS, and sales sequences with an accent on workflow design, deliverability, database health, and campaign operations. Focus on recovering sender reputation, cleaning and growing the marketable-contact database, connecting engagement to revenue impact, and using AI and automation to improve execution.

Location: Barcelona, Spain — on-site.

Company

hirify.global provides an all-in-one SaaS platform that helps hospitality businesses automate, optimize, and scale property-management operations.

What you will do

  • Own the email and lifecycle marketing program end to end, including workflows, data, deliverability, and cross-team processes.
  • Identify and prioritize opportunities to improve conversion, deliverability, and the marketable-contact base.
  • Coordinate email, Pendo, SMS, and sales sequences into cohesive, non-overlapping customer journeys.
  • Design and run repeatable campaign intake and delivery processes across content, design, and operations teams.
  • Build and manage complex HubSpot workflows, including trigger logic, segmentation, and quality assurance.
  • Improve database health, measurement, and operational efficiency through deliverability practices, BI collaboration, AI, and automation.

Requirements

  • Deep hands-on HubSpot expertise as a marketer, including workflows, lists, properties, subscription types, and reporting.
  • Operations mindset with the ability to design processes, documentation, and tooling for efficiency.
  • Proven ability to identify opportunities and turn them into projects that improve conversions, deliverability, or database growth.
  • Ability to orchestrate email, in-product, SMS, and sales touchpoints as one cohesive journey.
  • Strong communication and stakeholder-management skills; proactive, responsive communication and early escalation of risks and delays.
  • Strong business acumen and work ethic, with ownership of delivery end to end and a focus on business outcomes.
  • Campaign operations experience, including complex workflows and coordination across design, content, and operations teams.
  • Solid understanding of email deliverability, mailability, and CRM integrations, including Salesforce, enrichment, and validation.
  • Working knowledge of email and privacy law; GDPR is required, along with consent, opt-in, and re-permissioning practices.
  • Lifecycle marketing expertise covering onboarding, nurture, re-engagement, and win-back.
  • B2B SaaS marketing experience.
  • English proficiency with at least 3 years of professional experience in an English-speaking work setting.

Nice to have

  • HubSpot administrator-level expertise.
  • Knowledge of CASL and other regional regulations, including CAN-SPAM.

Culture & Benefits

  • Fast-growing global startup focused on hospitality technology.
  • 900+ employees working across 16 countries.
  • Work in a dynamic, global, and impact-driven environment.
  • Equal employment opportunities are provided regardless of legally protected characteristics.

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