Vendor Integration Program Manager (SaaS)

Location: Remote role aligned to hub locations in Chicago, Dallas, and Atlanta, United States; applications from outside these locations are welcomed.

Salary: $80,000–$115,000 USD annual base salary.

Company

hirify.global develops cloud software and AI-powered solutions for insurance agencies and brokers worldwide.

What you will do

• Manage onboarding and renewal processes for certified vendors.
• Coordinate end-to-end third-party vendor integration workflows, track milestones, and escalate issues.
• Support vendor billing, fee reconciliation, invoicing, and commission payment accuracy with Finance and Business Operations.
• Build vendor performance scorecards and recurring reports covering program health and platform impact.
• Serve as the day-to-day contact for vendors’ business and technical teams while maintaining use cases, contracts, and technical documentation.
• Identify workflow improvements across Business Development, Business Operations, Customer Experience, Product, and Engineering.

Requirements

• 2–4 years of experience in operations, vendor management, billing, or a related function.
• Bachelor’s degree or equivalent combination of education and experience.
• Experience coordinating multi-step projects with internal and external stakeholders.
• Proficiency with project management tools such as Jira, Asana, or Smartsheet.
• Strong Excel skills and working knowledge of reporting tools for dashboards, scorecards, and billing reports.
• Clear written and verbal communication, including reporting and presentations for program leadership.

Nice to have

• Experience at a high-growth SaaS company.
• Experience documenting processes, identifying inefficiencies, and standardizing vendor lifecycle management.
• Comfort working in a fast-paced environment with changing priorities and evolving processes.

Culture & Benefits

• People-first culture focused on trust, inclusion, collaboration, and professional growth.
• Medical, dental, and vision coverage.
• Holiday and vacation time.
• Health and wellness days.
• Additional bonus day for birthdays.
• Employment is contingent on applicable pre-employment background checks and verification.