Enterprise Solutions Engineer, SLED

Location: Remote from home for candidates residing in California, Oregon, or Washington. Approximately 30% travel is required for customer meetings, industry events, and team collaboration. Not eligible for visa sponsorship; candidates cannot reside within the city limits of Chicago.

Salary: $140,000 base per year for roles based in California and Washington, with on-target earnings of $200,000 per year.

Company

hirify.global provides a unified IT operations platform for endpoint management, patching, backup, remote access, and related IT operations.

What you will do

• Own the technical pre-sales experience for SLED and enterprise accounts, including discovery, product demonstrations, architecture design, evaluations, and proof-of-concept engagements.
• Partner with Account Executives and sales leadership to support public-sector growth and align technical value with agency and institutional goals.
• Work with onboarding and Customer Success teams to accelerate time-to-value and long-term adoption across distributed public-sector environments.
• Review and align technical content for RFPs and RFIs, contributing subject-matter expertise and compliance insight.
• Provide SLED-specific feedback to Product, identify feature gaps, and influence roadmap direction.
• Build reusable technical assets such as lab environments, demo flows, battlecards, scripts, playbooks, and processes.

Requirements

• 5+ years of experience in B2B SaaS pre-sales engineering, solutions architecture, or technical consulting supporting enterprise-level SLED customers.
• Experience with Windows environments, including registry, services, and performance troubleshooting.
• Familiarity with Linux and macOS systems, command-line troubleshooting, networking, DNS, VPNs, firewalls, and endpoint protection.
• Hands-on experience with ITSM platforms and endpoint lifecycle management.
• Experience with Salesforce, Jira, Highspot, or equivalent systems is required.
• Strong communication skills and the ability to work with administrators, technical staff, executives, and agency leadership.

Nice to have

• Scripting experience with PowerShell, JavaScript, or VBScript.
• Bachelor’s degree.
• Technical certifications such as CISSP, Security+, or cloud architecture certifications.

Culture & Benefits

• Collaborative, kind, and curious work environment.
• Full-time hybrid-remote work model with flexibility.
• Medical, dental, vision, life insurance, and 401(k) benefits.
• Unlimited paid time off.
• Opportunities for growth and advancement.