Senior Solutions Engineer (AI)

Location: Hybrid, based in or around Zurich, Munich, Berlin, or London

Company

AI video platform for businesses, supporting visual communication and enterprise skill development with products including Studio, Roleplay Sessions, and Interactive Avatars.

What you will do

• Run discovery calls to understand customer requirements, technical environments, and business challenges.
• Design and deliver demonstrations that communicate business value, quantify outcomes, and address customer problems.
• Scope POCs and pilots, develop technical solutions, and resolve integration concerns and blockers.
• Support stakeholder workshops and complex, multi-stakeholder deals in partnership with Account Executives.
• Build reusable demo assets, integration templates, use cases, industry playbooks, and competitive materials.
• Share customer feedback with Product and collaborate with Product Marketing, Customer Success, and Enablement.

Requirements

• 5+ years of presales, solutions engineering, or customer-facing technical experience at SaaS companies.
• Strong consultative discovery, stakeholder management, communication, and presentation skills.
• Technical depth in at least one area, such as APIs, integrations, LMS/HCM/CRM systems, identity, security, or compliance.
• Ability to explain complex AI and integration concepts to executive and technical audiences.
• Experience with sales methodologies such as MEDDPICC and Command of the Message.
• Willingness to travel for customer discovery, executive conversations, and on-site demonstrations.

Nice to have

• Specific industry or vertical expertise that supports credibility with executive buyers.
• Experience with enterprise identity, SOC 2, GDPR, and globally scalable deployments.

Culture & Benefits

• Founding opportunity to shape the presales playbook, tooling, and best practices.
• Cross-functional collaboration with Account Executives, Product, Product Marketing, Customer Success, and Enablement.
• Opportunity to contribute customer insights directly to the product roadmap.
• Hybrid work through European hubs in Zurich, Munich, Berlin, and London.