Account Manager Team Lead Portuguese Market

Location: Barcelona, Spain

Salary: €40,000–€45,000 annually

Company

hirify.global is an AI-powered SaaS company that connects people, processes, policies, and business data to help companies work more efficiently.

What you will do

• Lead and guide a team of 6–8 Account Managers.
• Monitor team performance metrics and implement strategies to improve results and business growth.
• Develop recruitment and retention strategies with Area and Talent teams.
• Design and execute strategies to maximize customer retention, create upselling opportunities, and increase revenue.
• Provide regular constructive feedback and promote hands-on leadership.
• Collaborate with product, customer experience, and sales teams to improve customer outcomes.

Requirements

• Native Portuguese and fluent English.
• Experience managing customer-oriented individual contributors in a Customer Experience, Sales, or similar environment.
• Track record of driving upselling and customer retention.
• Experience in a SaaS environment and strong interest in technology.
• Strong analytical, problem-solving, and data interpretation skills.
• Ability to work in a fast-paced startup environment.

Culture & Benefits

• High-growth, multicultural, and friendly environment.
• Private health insurance through Alan.
• Wellhub access, expense-saving benefits through Cobee, and language classes.
• Breakfast and organic fruit at the office, food discounts, and a pet-friendly workplace.
• Values include ownership, continuous learning, partnership, and fast growth.