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8 дней назад

Partner Service Manager (Spanish Market)

35 000 - 45 000€
Формат работы
hybrid
Тип работы
fulltime
Английский
c1
Страна
Spain
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Partner Service Manager (Spanish Market) (SaaS): Onboarding and supporting Spanish partners, helping them implement Factorial for their clients, and gathering feedback to improve the product with an accent on partner enablement, customized account setup, and customer retention. Focus on building partner relationships, solving implementation challenges, and translating market needs into product improvements.

Location: Hybrid in Barcelona, Spain

Salary: €35,000–€45,000 annual

Company

hirify.global builds business management software that centralizes HR, finance, and operations workflows for companies of all sizes.

What you will do

  • Build strong relationships with partners through regular video calls, provide product updates, and understand their requirements.
  • Onboard and train new Spanish partners through video calls, email, and events.
  • Help partners implement hirify.global for their clients and configure customized accounts using a consultative approach.
  • Provide after-sales support to help partners retain their customers and deliver a strong implementation experience.
  • Coordinate partner needs and product improvements with internal teams.
  • Gather partner and customer feedback to improve the product and customer journey.

Requirements

  • Proactive, fast-learning, problem-solving, and growth-oriented mindset.
  • Strong analytical skills and the ability to understand market specifics and translate them into product insights.
  • Native-level Spanish and fluent English.
  • Previous experience as an onboarding specialist, implementation owner, consultant, or account manager is highly valuable.

Nice to have

  • Knowledge of human resources.

Culture & Benefits

  • High-growth, multicultural, and friendly environment with an emphasis on ownership, learning, collaboration, and inclusion.
  • Private health insurance through Alan.
  • Wellhub wellness benefits and Cobee expense savings.
  • Language classes, office breakfast, organic fruit, food discounts, and free coffee and tea.
  • Pet-friendly workplace.

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