Account Manager French Market

Location: Barcelona, CT, Spain

Salary: €35,000–€42,000 annual OTE, consisting of 80% fixed pay and 20% uncapped variable pay.

Company

hirify.global is an HR technology product company founded in Barcelona that provides AI-powered software for managing company processes, people, policies, data, expenses, recruitment, and reporting.

What you will do

• Build, engage, and develop strong relationships with enterprise customers in the French market.
• Manage a customer portfolio, keep account information updated, and create account-status tracking reports.
• Maintain regular contact with clients to understand their needs and create personalized account plans.
• Provide after-sales support, cross-selling, upselling, churn management, and personalized responses to customer queries.
• Promote new products and functionalities and conduct regular video meetings to increase engagement.
• Collaborate with sales, product, and development teams by sharing customer feedback and requirements.

Requirements

• Expert-level French and professional English.
• Previous customer-oriented experience; sales and customer satisfaction experience is valued.
• Strong organizational, problem-solving, and proactive communication skills.
• Experience with CRM tools and customer portfolio management.
• Ability to take ownership, work independently, and collaborate in a fast-paced environment.
• Readiness to communicate with customers by phone and video calls.

Culture & Benefits

• Permanent, full-time position in a high-growth, multicultural environment.
• Structured career paths and a competitive ESOP plan.
• Private health insurance through Alan and Wellhub access.
• Language classes, office breakfast, organic fruit, food discounts, and pet-friendly facilities.
• Inclusive culture focused on ownership, learning, collaboration, and fast growth.