Senior Learning Service Coordinator 1

Location: San Diego, California, United States. Onsite presence is required for in-person work-related events, trainings, and meetings; a flexible workplace arrangement allows remote work up to two days per week. Candidates must be authorized to work in the United States without employer sponsorship.

Salary: $31–$42 per hour.

Company

hirify.global develops, integrates, markets, and services advanced lithography machines used by leading chipmakers to produce smaller and more powerful microchips.

What you will do

• Provide end-to-end administration and operational support for learning programs, courses, curricula, and instructor-led or virtual learning events.
• Coordinate scheduling, enrollment, learner communications, instructor support, training logistics, attendance, completion tracking, and post-training administration.
• Create and maintain learning offerings, events, sessions, assignments, and learner records in the LMS.
• Manage learning inquiries and service requests in ServiceNow from intake through resolution, including prioritization, documentation, escalation, and closure.
• Troubleshoot LMS and learning administration issues, maintain data quality, and support reporting and operational analysis.
• Improve and standardize learning administration through process documentation, automation opportunities, knowledge sharing, service transitions, and continuous-improvement initiatives.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Learning and Development, Organizational Development, or a related field, or an equivalent combination of education and relevant experience.
• At least 2 years of experience in Learning Operations, Learning Administration, HR Shared Services, or People Operations.
• Experience managing multiple priorities, collaborating across teams, and providing customer support in a fast-paced environment.
• Knowledge of learning operations, LMS platforms, ServiceNow or comparable case-management systems, data analysis, reporting, and process improvement.
• Strong organization, prioritization, attention to detail, communication, problem-solving, stakeholder-management, and follow-through skills.
• United States work authorization without employer sponsorship is required.

Nice to have

• Experience using an LMS or enterprise HR technology.
• Experience with ServiceNow or other ticketing and request-management systems.
• Experience coordinating training programs or learning events.
• Experience using operational metrics and reports to identify trends and support decisions.

Culture & Benefits

• Collaborative, dynamic environment with cross-functional knowledge sharing and supportive colleagues.
• Flexibility and trust in choosing how to approach tasks and solve problems.
• Medical, dental, vision, and basic life insurance for employees and families.
• 401(k) plan, monthly vacation accrual, and 13 paid holidays.
• Occasional domestic or international travel may be required based on business needs.