Renewals Specialist (SaaS)

Location: Bodegraven, Netherlands; in office at least 4 days per week

Company

hirify.global develops connected software and technology solutions for construction, architecture, engineering, transportation, and the broader asset lifecycle.

What you will do

• Lead proactive renewal strategies to maximize customer retention and reduce churn.
• Manage a high volume of software renewals in a fast-paced SaaS environment.
• Collaborate with Customer Success Managers, sales teams, decision-makers, and internal stakeholders.
• Coordinate renewal contracts, approvals, quotations, and timely signatures.
• Identify risks and lead the development of effective resolution strategies.

Requirements

• 2–3 years of proven experience within a SaaS organization.
• Strong understanding of software renewal processes, strategies, and concepts.
• Fluent Dutch and English at a minimum B1 level.
• Technical proficiency in Salesforce and Google Workspace.
• Strong autonomy, organization, communication, and problem-solving skills.

Nice to have

• Customer-facing experience in the AECO or digital construction industry.
• Strong negotiation and contract management skills.

Culture & Benefits

• Purpose-driven work focused on safer, faster, and more sustainable solutions.
• Collaborative and supportive working environment.
• Culture that encourages initiative, ownership, and proactive decision-making.
• Values centered on belonging, growth, and innovation.
• Travel requirement: 0%.

Hiring process

• Submit an online application through the posting.