11 дней назад
Paralegal with a talent for customer service (LegalTech)
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Paralegal with a talent for customer service (LegalTech) (LegalTech and SaaS): Supporting customers through legal drafting, document review, technical setup, and service guidance with an accent on legal precision, customer communication, and software escrow. Focus on drafting tailored agreements and reports, resolving account and platform setup questions, and helping leads and customers achieve successful outcomes.
Location: Remote
Company
is a LegalTech SaaS company developing software escrow solutions that mitigate third-party risks in cloud-based business operations.
What you will do
- Draft legal language and prepare written agreements based on customer requirements.
- Review and prepare documents for manager approval before sending them to clients.
- Respond to customer and lead questions about services and accounts through email and website chat.
- Support customers with connections between their source code management platforms and ensure correct administration on ’s side.
- Conduct legal research, provide support on legal matters, and draft reports based on customer-provided information.
Requirements
- Proficiency in drafting legal documents.
- Familiarity with LegalTech concepts.
- Excellent written English communication skills.
- Experience in customer success or a similar role is preferred.
- Analytical, proactive, highly organized, detail-oriented, and comfortable multitasking in a fast-paced environment.
- Proficiency with modern web tools such as Google Docs.
Culture & Benefits
- Remote-first work environment with a central office in The Hague.
- Startup mindset with opportunities for professional growth.
- Comprehensive onboarding and a dedicated ramp-up period.
- Supportive colleagues, open communication, and direct feedback.
- Regular team activities and gatherings.
Hiring process
- Applications are accepted over the next two months.
- The successful candidate will be appointed as soon as the right fit is identified.
- Applications may be submitted in Dutch or English.
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