Case Manager (Health Homes)

Location: Rochester, NY and surrounding areas in Monroe County; field-based with frequent travel to patients’ homes

Salary: $23.00–$26.00 per hour

Company

hirify.global is a healthcare company focused on supporting patients in home care and helping them choose caregivers who provide care in their own homes.

What you will do

• Outreach to potentially eligible patients, obtain consent, and enroll them in the Health Home Care Management Program.
• Conduct functional eligibility screenings, initial assessments, and reassessments covering medical, mental health, substance use, financial, housing, and support needs.
• Develop, implement, and coordinate patient-centered care plans with patients, medical providers, and care teams.
• Coordinate referrals and services with pharmacies, insurers, hospitals, family caregivers, community resources, and other providers.
• Conduct home visits, provide crisis intervention, maintain patient contact, and document services in accordance with Health Home standards.
• Support chronically ill patients with conditions including diabetes, asthma, congestive heart failure, hypertension, mental health conditions, and substance use.

Requirements

• Ability to travel in the field and meet patients in person in Rochester and surrounding Monroe County areas.
• At least 1 year of Health Homes, HARP, or case management experience.
• Bachelor’s degree.
• Knowledge of local community resources and experience with data reporting, documentation, and outcomes.
• Strong communication, assessment, empathy, and crisis-management skills, with the ability to manage a high-volume caseload.
• Experience using multiple data management systems, such as Salesforce.

Nice to have

• Bilingual Spanish language skills.
• Master’s degree.
• Three or more years of Health Homes or HARP experience.

Culture & Benefits

• Medical benefits and retirement plans.
• Wellness programs and company events.
• Ongoing learning and career development opportunities.
• Inclusive workplace focused on empathy, integrity, ownership, and positive patient impact.
• $500 sign-on bonus paid after successfully completing 6 months of employment.