Global Account Manager (AdTech)

Location: Madrid Office; candidates must be based in Madrid and able to travel within DACH and internationally

Company

hirify.global is a global travel retail and food and beverage company operating across airports, motorways, cruise ships, ports, railways, and other travel channels in 73 countries.

What you will do

• Own the post-sale relationship for a portfolio of brand advertisers from onboarding and campaign briefing through delivery, reporting, renewal, and growth.
• Drive retention, renewals, upsell, and cross-sell across DOOH, programmatic, sponsored media, pop-ups, audience, and data solutions.
• Lead Quarterly Business Reviews and campaign wrap-ups, turning performance data into commercially relevant insights and recommendations.
• Coordinate with Campaign Management, Ad Operations, Creative, Insights, Brand Partnerships, and Commercial teams to ensure seamless campaign execution.
• Develop insight-led proposals using first-party traveler data, audience segments, and attribution measurement.
• Maintain account plans, pipeline forecasts, and CRM records in Salesforce while sharing client feedback with Product, Insights, and Strategy.

Requirements

• At least 3 years of experience in account management, client services, or campaign management within media, advertising, AdTech, retail media, or a related industry.
• Demonstrated success retaining and growing client revenue, leading renewals, upsells, and commercial negotiations.
• Understanding of brand media planning and buying, with familiarity with at least one of DOOH, programmatic, retail media, or social and digital advertising.
• Strong project management, communication, relationship-building, commercial, and analytical skills.
• Comfort working across multiple time zones and markets in a changing start-up environment within a global corporate.
• Fluent English required; candidates must be based in Madrid and willing to travel within DACH and internationally.

Nice to have

• French, German, or additional language skills.

Culture & Benefits

• Work in a global organization with more than 76,000 employees representing over 150 nationalities.
• Collaborate across international markets and multiple travel retail and food and beverage channels.
• Join a culture focused on teamwork, development, innovation, sustainability, and social responsibility.
• Work in a start-up culture supported by the resources of a large global corporate.