Junior Account Manager

Location: Barcelona, Spain; hybrid role requiring in-person work three days per week within commuting distance of a hirify.global hub.

Company

hirify.global is an intelligent travel and spend management platform that automates travel bookings, expenses, invoice processing, and related business workflows.

What you will do

• Own and manage a portfolio of long-tail customers across APAC, CEE, the Middle East, and Italy.
• Build relationships with stakeholders and decision-makers responsible for corporate travel programs.
• Drive retention, customer satisfaction, account growth, upselling, cross-selling, and expansion.
• Use data and analytics to prepare business reviews, reports, and presentations.
• Identify recurring customer challenges and develop long-term solutions.
• Coordinate with internal teams to support customer experience and successful product adoption.

Requirements

• Previous experience in account management, customer success, or another customer-facing commercial role.
• Italian proficiency at native or near-native level and fluent English are required.
• Strong communication, presentation, relationship-building, prioritisation, organisation, and time-management skills.
• Commercial mindset with the ability to drive growth while maintaining customer satisfaction.
• Analytical ability to translate data into actionable business insights.
• Ability to work in person three days per week within commuting distance of a hirify.global hub in Barcelona.

Nice to have

• Experience in SaaS, technology, or travel-tech environments.

Culture & Benefits

• Competitive compensation and equity ownership.
• Vacation days, public holidays, private healthcare or a gym allowance, and life insurance.
• Wellbeing support with therapy and coaching sessions for employees and their loved ones.
• Flexible compensation, 17 weeks of paid parental leave, and paid volunteering time.
• Up to 20 work-from-anywhere days per year, language lessons, and a paid sabbatical after five years.
• Relocation support to one of hirify.global’s hubs may be available.

Hiring process

• 30-minute virtual Talent Acquisition interview.
• 30-minute virtual Hiring Manager interview and 60-minute in-person assessment interview.
• 30-minute in-person values interview.