People Ops Manager (AI)

Location: San Francisco, California, United States; in-person work five days a week

Company

AI-powered labor marketplace connecting skilled hourly professionals with local businesses and technology companies across the United States and Canada.

What you will do

• Set talent acquisition strategy, coach recruiters, and establish recruiting standards across teams and locations.
• Evaluate applicant tracking and sourcing tools, define recruiting metrics, and improve processes based on funnel and hiring data.
• Own the employee lifecycle from onboarding through offboarding, including employee changes, leaves, HRIS records, and People support.
• Manage benefits, brokers, vendors, renewals, open enrollment, and HR compliance processes.
• Advise managers on performance management, employee concerns, policies, and company-wide People programs.
• Build AI-enabled workflows and internal tools that reduce manual work while maintaining confidentiality, judgment, and human oversight.

Requirements

• 6+ years of experience in People, HR, or Talent roles, including leadership of recruiting or talent acquisition teams.
• Experience independently owning People processes and the employee lifecycle.
• Strong experience with HRIS platforms, benefits administration, brokers, and vendors.
• Working knowledge of HR compliance, leaves, employee relations, and hiring law, with sound judgment about involving Legal.
• Experience supporting performance management cycles and company-wide People programs.
• Strong communication, discretion with confidential employee matters, attention to detail, and a calm approach to changing priorities.

Nice to have

• Greenhouse or Rippling experience.
• Experience with sourcing platforms beyond LinkedIn Recruiter.
• Professional experience building AI-enabled workflows or internal tools.

Culture & Benefits

• In-person collaboration five days a week.
• Culture centered on empathy, trust, candor, ownership, action, and continuous learning.
• Opportunity to improve work through AI, automation, and scalable employee experiences.
• Work alongside teams across hubs in San Francisco, Bangalore, and Chicago, with additional city offices in New York, Phoenix, and Singapore.