Credit and Collections Manager

Location: Remote within the United States, with availability during PST hours

Base pay: $112,797–$147,263 for Zone C, $122,310–$159,683 for Zone B, or $135,900–$177,425 for Zone A.

Company

hirify.global develops software products that help teams collaborate and manage different types of work.

What you will do

• Lead day-to-day Credit and Collections operations for the AMER region through a team, setting priorities, service levels, controls, and escalation paths.
• Manage, coach, and develop team members while building accountability and continuous improvement practices.
• Oversee credit assessments, credit limits, monitoring, collections, dispute resolution, customer account reviews, and complex escalated credit requests.
• Use credit risk analysis, portfolio insights, and operational metrics to identify risks, improve cash performance, and recommend mitigation plans.
• Partner with Sales, Customer and Partner Advocates, Sales Operations, Revenue, Accounting, IT, and Customer Support to resolve issues and protect the company’s financial position.
• Lead policy updates, process improvements, automation, control enhancements, reconciliations, reporting, and audit responses.

Requirements

• Degree in Accounting, Finance, Business, or a related field.
• 7+ years of progressive experience in Accounts Receivable, Credit, Collections, Order to Cash, or related finance operations.
• 3+ years of people leadership experience, including coaching, performance management, prioritization, and team development.
• Strong knowledge of credit management, collections, disputes, AR accounting, reconciliations, allowance for doubtful accounts, write-offs, and related controls.
• Experience in a multinational, shared services, BPO, SaaS, technology, or similarly complex environment.
• Ability to work remotely from the United States and support PST working hours.

Nice to have

• Experience with Oracle Fusion, SAP, NetSuite, or similar ERP and accounting systems.
• General ledger, revenue accounting, billing operations, or broader quote-to-cash experience.
• Experience implementing automation, reporting dashboards, workflow improvements, or system enhancements for AR, Credit, or Collections.
• Experience leading teams through change, transformation, or operating model improvements.
• CPA qualification.

Culture & Benefits

• Remote, office, or hybrid work options are available where hirify.global has a legal entity, subject to this role’s location requirements.
• Health and wellbeing resources.
• Paid volunteer days and community support programs.
• Potential eligibility for benefits, bonuses, commissions, and equity.
• Commitment to an inclusive and equitable workplace.