Solution Consultant (Cloud Platform Development and Integration)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Location: Remote, Americas; Washington, DC, United States listed. The role may require up to 30% domestic and occasional international travel. Nice to have: alignment with US East and Central time zones. can hire in countries where it has a legal entity.
Base pay in the United States: USD 131,400–171,550 for Zone A, USD 118,200–154,395 for Zone B, and USD 10,900–142,387 for Zone C, depending on location, skills, expertise, and experience.
Company
develops software products that help teams collaborate and manage different types of work.
What you will do
- Advise strategic and enterprise customers on products, practices, and solutions.
- Partner with customers to solve business challenges and achieve organizational goals.
- Create technical solution content and prescriptive guidance across solution areas.
- Identify opportunities for service and product expansion within customer organizations.
- Collaborate with Advisory Services, Sales, Product, Support, and other internal teams to address customer needs.
- Travel for internal and customer-facing events, spending up to 30% of working time on travel.
Requirements
- 4–6 years of experience in or working with SaaS companies.
- At least 2 years of experience in customer-facing roles involving technical administrators and executive stakeholders.
- Expertise administering Data Center ecosystems, including Jira, Jira Service Management, Confluence, Bitbucket, and Crowd.
- Knowledge of cloud computing architectures, integration methods, product upgrades, and related security considerations.
- Experience implementing and optimizing teamwork frameworks, collaboration tools, organizational communication, project management, and measurable reporting.
- Fluent English required.
Nice to have
- Spanish, French, or Portuguese for business communication.
- Ability to align working hours with US East and Central time zones.
- Experience coaching best practices and tailoring guidance for stakeholders.
- Experience with cross-team projects and large customers in consulting or technical expert roles.
Culture & Benefits
- Choice of working from an office, from home, or through a combination of both.
- Health and wellbeing resources.
- Paid volunteer days and additional local benefits.
- Support for workplace accommodations or adjustments during the recruitment process.
Hiring process
- Accommodations or adjustments can be requested at any stage of the recruitment process.
- Identity verification may be required as a condition of employment.
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