Senior Enterprise Account Manager (SaaS)

Location: Remote, Seoul, South Korea

Company

hirify.global develops software products that help teams collaborate and support different types of work worldwide.

What you will do

• Manage the full customer lifecycle for a portfolio of complex Korean enterprise accounts.
• Drive retention, expansion, upgrades, cross-sell opportunities, and total book of business growth.
• Build strategic account plans, conduct white-space analysis, and map executive stakeholders.
• Partner with Enterprise Sales, Services, Channel Partners, and Customer Success teams.
• Navigate enterprise procurement, legal, and security processes to close renewal and expansion contracts.
• Maintain accurate CRM data and revenue forecasts while translating global strategy into localized execution.

Requirements

• 7+ years of experience in Enterprise Account Management, Mid-Market or Enterprise Sales, or Strategic Customer Success.
• Fluent English and Korean, written and verbal, are required.
• Demonstrated success achieving retention and expansion targets in SaaS environments.
• Experience with multi-threading, business-case development, executive-level engagement, and complex enterprise negotiations.
• Strong CRM and analytics experience, including pipeline management, health tracking, and revenue forecasting.
• Understanding of the South Korean enterprise landscape, including Chaebols, regional dynamics, and procurement behavior, is highly desirable.

Culture & Benefits

• Flexible work options include working from an office, from home, or a combination of both.
• Benefits include health and wellbeing resources and paid volunteer days.
• Additional compensation may include bonuses, commissions, and equity.
• Workplace accommodations and adjustments can be requested during the recruitment process.