Senior Account Executive – SMB (SaaS)

Location: Hybrid in Makati City, Metro Manila, Philippines; flexible shifting schedule based on business needs.

Company

Canva is a SaaS and design platform helping individuals and organizations create visual content through subscription-based products and premium offerings.

What you will do

• Respond to inbound inquiries from potential customers by phone, email, and chat.
• Qualify prospects, understand their design challenges, and provide tailored solutions.
• Educate customers about Canva’s subscription plans, features, and value propositions.
• Conduct product demonstrations, provide pricing information, negotiate terms, and close sales.
• Maintain accurate customer, activity, and pipeline records in CRM software.
• Collaborate with Marketing, Customer Success, Product Development, Sales Enablement, and Legal teams to improve sales processes and customer satisfaction.

Requirements

• Proven success in inbound sales, ideally in technology, SaaS, or digital marketing.
• Strong communication, interpersonal, consultative selling, and relationship-building skills.
• Results-driven approach with the ability to exceed sales targets and drive revenue growth.
• Proficiency with CRM and sales productivity tools such as Salesforce, Gong, Outreach, and LinkedIn Navigator.
• Ability to work in a fast-paced, high-pressure environment with adaptability and resilience.
• Fluent English and willingness to work a flexible, shifting schedule are required.

Nice to have

• Additional language proficiency.
• Experience with technology, SaaS, or digital marketing sales.

Culture & Benefits

• Hybrid work environment with a Manila office and flexibility to work from home or the office.
• Competitive salary with commission and performance-based incentives.
• Equity packages.
• Inclusive parental leave for parents and carers.
• Annual wellbeing, social connection, and office setup allowance.
• Flexible leave options and virtual interviews.