Intel Foundry Senior Customer Quality Engineer (Semiconductor Manufacturing)

Location: Hybrid work model with on-site work at Intel sites in Hillsboro, Oregon, or Phoenix, Arizona, United States. Regular engagement during Asia workday hours is required.

Annual salary: $141,910–$269,100 USD

Company

Intel Foundry provides semiconductor manufacturing and advanced packaging solutions for global customers.

What you will do

• Act as the primary customer advocate and technical interface for quality inquiries across Intel Foundry and OSAT partner organizations.
• Lead incident and excursion management, including root-cause investigations, material disposition, and preventive corrective actions.
• Drive structured problem-solving using 8D, RMA, and Product Change Notification processes.
• Facilitate customer quality audits and support compliance with ISO 9001 and IATF 16949 standards.
• Design and standardize quality management systems and business processes across foundry, assembly, and test operations.
• Track quality KPIs, conduct customer reviews, and lead cross-functional improvements in service, processes, and yield.

Requirements

• Bachelor’s degree in Engineering or a related technical field with 4+ years of relevant hands-on experience; or a Master’s degree with 3+ years; or a PhD with 1+ years.
• At least 1 year of experience with quality and reliability systems, excursion management, and structured problem-solving methods.
• Experience with quality management standards and audit frameworks, including ISO 9001 and IATF 16949.
• Technical familiarity with silicon process technology, advanced packaging, or foundry manufacturing environments.
• Ability to collaborate across global time zones, including regular engagement during Asia workday hours.

Nice to have

• Knowledge of silicon technology, IC package technology, assembly processes, advanced packaging architecture, and semiconductor standards.
• Experience managing quality and reliability interfaces with customers, foundries, and OSAT partners.
• Familiarity with IQA/OQA, PCNs, MBPS, and FACR workflows.
• Strong analytical, negotiation, communication, presentation, and cross-functional leadership skills.

Culture & Benefits

• Hybrid work model combining on-site and off-site work.
• Competitive pay with stock bonuses.
• Health, retirement, and vacation benefits.
• Work focused on engineering excellence, customer trust, and continuous quality improvement.