Branch Manager (Banking)

Location: Jackson, New Jersey, United States; onsite at the branch. The role requires working branch hours, including possible evenings and weekends, and may support nearby branches as needed.

Annual base pay: $60,000–$102,500 USD.

Company

Financial services organization evolving toward a technology-driven, customer-centric banking model.

What you will do

• Direct branch performance, sales activity, operational efficiency, and customer satisfaction.
• Develop sales strategies, manage prospect and customer pipelines, and grow revenue and market share.
• Lead, coach, hire, retain, schedule, and develop branch employees.
• Build customer relationships through consultative conversations and tailored financial solutions.
• Use branch performance data to guide decisions and improve operational outcomes.
• Manage escalated customer issues, digital banking adoption, risk, compliance, and regulatory requirements.

Requirements

• High school diploma or GED required; a related bachelor’s degree or equivalent experience is preferred.
• At least 3 years of successful retail bank sales management or related banking operations experience, or 5 years of retail sales management experience.
• At least 3 years of experience selling products or services in an incentive-based environment.
• Demonstrated sales leadership, relationship-building, customer service, coaching, communication, and problem-solving skills.
• Knowledge of company policies, banking compliance, risk management, and loss prevention.
• Must be legally authorized to work full-time in the United States without employer sponsorship.

Nice to have

• Established work history or equivalent experience, training, military service, or education.
• Experience with Microsoft Office products.

Culture & Benefits

• Customer-centric environment focused on innovation, continuous improvement, and employee development.
• Competitive rewards package and benefits supporting employees, families, and well-being.
• Inclusive and accessible application process with reasonable accommodations available.
• Strong proactive risk-management culture across all professional levels.