Enterprise Account Manager (Cybersecurity)

Location: Remote, US; the role is associated with Irving, Texas. Applicants must be U.S. citizens authorized to work in the United States without employment-based visa sponsorship.

Company

TrendAI, hirify.global's enterprise business unit, provides AI security solutions focused on visibility, consolidated security, and risk reduction.

What you will do

• Serve as the primary business contact for assigned enterprise customers and build relationships with executive stakeholders and decision-makers.
• Lead strategic conversations connecting platform capabilities with customer goals, security outcomes, and maturity plans.
• Identify expansion opportunities, support renewal readiness, and guide customers through modernization and platform consolidation.
• Create account plans covering customer goals, stakeholders, competitive risks, health indicators, and future opportunities.
• Forecast renewals and expansions using adoption, usage patterns, value realization, and customer priorities.
• Collaborate with Customer Success, Platform Success Specialists, Solutions Engineers, Solutions Architects, Product, Services, and Threat Research teams.

Requirements

• Three to six years of experience in Account Management, Customer Success, Solution Consulting, or a similar customer-facing role.
• Experience growing existing enterprise or strategic customer relationships through value and outcome alignment.
• Understanding of cybersecurity, cloud, or AI-driven security solutions.
• Familiarity with SaaS recurring revenue models and customer lifecycle processes.
• Strong communication, negotiation, strategic thinking, organization, and account-planning skills.
• U.S. citizenship and authorization to work in the U.S. without current or future employment-based visa sponsorship are required.

Culture & Benefits

• Health benefits and paid time off.
• Pre-partum, maternity, parental, medical leave, and adoption assistance.
• Mental Health Wellness Program and annual wellness incentive.
• 401(k) with company match and pet insurance.
• Collaborative, innovative, respectful, and inclusive work environment.