1 день назад
Solutions Engineer (EdTech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Solutions Engineer (EdTech): Demonstrating Parchment solutions and designing integrations for K-12 and higher education customers with an accent on technical discovery, REST/JSON services, APIs, and systems architecture. Focus on mapping customer requirements to SaaS solutions, supporting RFI/RFP responses, and discussing integrations with IT stakeholders.
Location: US-REMOTE; must be near a major airport and willing to travel up to 40%
Company
develops user-friendly education software and products for a connected edtech ecosystem, including Parchment services.
What you will do
- Deliver product demonstrations for Parchment services across higher education and K-12 markets.
- Discover customer goals and challenges and map requirements to appropriate solutions.
- Lead technical discussions covering platform architecture, REST/JSON web services, and systems integration.
- Design or identify solutions for unique technical requirements and provide consultative recommendations.
- Document requirements, support technical sections of RFI/RFP responses, and share product feedback with Product Management.
- Support sales enablement through knowledge sharing, mentorship, recruiting, onboarding, and collaboration with distributed teams.
Requirements
- Bachelor’s degree and experience in academic technology and/or solutions engineering.
- Experience with K-12 or postsecondary education and a strong understanding of the edtech market and SaaS business models.
- Deep knowledge of systems integration, LTI, APIs, XML/JSON, and relational databases.
- Familiarity with Student Information Systems such as Oracle PeopleSoft, Ellucian, Workday, or PowerSchool.
- Experience with Salesforce, Responsive, Microsoft Office Suite, and Google Workspace.
- Strong presentation, communication, organizational, analytical, and self-management skills.
Culture & Benefits
- Remote, hybrid, and in-office collaboration options vary by role, team, and location.
- Competitive compensation and participation in an employee ownership program.
- Generous time off, local holidays, and an annual late-December recharge period based on departmental needs.
- Wellness programs, mental health support, professional development resources, and tuition reimbursement.
- Inclusive culture with employee recognition and the tools needed to perform the role.
Hiring process
- Successful candidates must pass a background check.
- Identity verification may require legal name, current physical location, contact number, and residential address in accordance with local privacy laws.
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