Senior Solutions Engineer (AI/SaaS)

Location: Based in Paris or the UK, with two days per week in either the Paris or London office.

Company

Synthesia is an AI video platform for businesses, helping enterprises improve visual communication, learning, and skill development.

What you will do

• Build the presales function for France and Southern EMEA as one of the first Solutions Engineers.
• Run discovery calls, understand customer environments, and design technical solutions for complex deals.
• Deliver value-led demonstrations, support POCs and pilots, and develop reusable demo assets, integration templates, and industry playbooks.
• Address technical objections and advise on APIs, SDKs, integrations, security, compliance, identity, and scalability.
• Partner with Account Executives on account strategy, competitive positioning, opportunity assessment, and forecasting.
• Share customer feedback with Product and collaborate with Product Marketing, Customer Success, and Enablement to improve the platform and sales process.

Requirements

• 5+ years of presales, solutions engineering, or customer-facing technical experience in SaaS companies.
• Strong consultative discovery, stakeholder management, communication, and presentation skills.
• Technical depth in areas such as creation flows, APIs, integrations, LMS, HCM, CRM, identity, security, or compliance.
• Experience with sales methodologies such as MEDDPICC and Command of the Message.
• Ability to explain complex AI and integration concepts to executive and technical audiences while managing multiple POCs and demos.
• Willingness to travel for customer discovery, executive conversations, and onsite demonstrations.

Nice to have

• Specific vertical expertise and the ability to establish credibility with executive buyers.
• Experience with AI-native learning, enablement, interactive practice, and measurable skill development.

Culture & Benefits

• Founding opportunity to shape presales playbooks, tooling, and best practices during international growth.
• Collaboration with Product, Product Marketing, Customer Success, Enablement, and Account Executive teams.
• Exposure to a multi-product AI platform serving large enterprise customers.
• Hybrid work with office access in Paris or London.