Account Manager (Energy Efficiency)

Location: Remote - New York, with a minimum of quarterly on-site visits at larger Participating Contractor locations in Metro NY.

Salary: $69,700.00–$89,200.00 USD per year.

Company

hirify.global supports the transition to a sustainable, equitable, carbon-neutral, energy-efficient future through community programs.

What you will do

• Recruit, onboard, and train Participating Contractors for a weatherization program in Metro NY.
• Represent the program and company to trade allies, support contractor participation, and conduct community outreach.
• Manage contractor allocations, performance, ratings, recertifications, project pipelines, and progress toward program goals.
• Lead contractor meetings, quarterly on-site visits, semi-annual in-person events, and bi-monthly webinars.
• Handle failed inspections, payment inquiries, complaints, escalations, deadlines, announcements, and program changes.
• Maintain contractor records and the list used for the Company's “Find a Contractor” web functionality, while gathering lessons learned and feedback.

Requirements

• Valid driver's license, reliable transportation, and no history of major driving infractions.
• 5–8 years of relevant experience.
• Ability to explain programmatic information clearly and communicate effectively in verbal and written form.
• Friendly, positive, and respectful communication under pressure, with the ability to build and maintain positive interpersonal relationships.
• Excellent organization, record-keeping, and time management skills.
• Proficiency with mobile applications.
• Ability to pass Level 1 and Level 2 background checks and drug screening.
• If applicable, compliance with all DOT qualification requirements and applicable federal, state, and local transportation regulations.

Nice to have

• Bachelor's degree.
• Knowledge of weatherization, HVAC, or building construction.
• BPI, OSHA, and EPA Lead certifications, or the ability to obtain them or pass the skills test after hiring; training is provided and certifications are funded for the right candidate.
• Experience with Microsoft Office, including Outlook, Excel, and OneDrive, or the ability to learn these tools.

Culture & Benefits

• People-first culture based on trust, accountability, transparency, respect, and equal opportunity.
• Medical, dental, and vision insurance, plus a company-paid healthcare concierge service.
• 401(k) with company match and paid vacation, sick, personal, and parental leave.
• Paid volunteer time, an employee recognition program, and an Employee Assistance Program.
• Access to on-demand training courses for career development.
• Employment requires authorization to work in the United States without employer sponsorship; immigration or work authorization sponsorship is not provided.