People Operations Analyst (AI/Automation)

Location: Newport Beach, CA, USA

Hourly rate: $36.06–$38.94

Company

hirify.global is a global investment management firm specializing in active fixed income and public and private markets.

What you will do

• Respond to employee and manager inquiries about HR policies, processes, and programs through the HR service management platform.
• Support employee lifecycle operations, including onboarding, transfers, mobility, changes, and offboarding.
• Maintain accurate HR transactions, documentation, confidential data, and audit-ready records.
• Identify recurring issues, workflow gaps, unclear handoffs, and opportunities to simplify service delivery.
• Use approved AI and digital tools to support research, drafting, analysis, automation, and self-service initiatives with appropriate human review.
• Create and maintain knowledge articles, process documentation, standard operating procedures, and service improvement measurements.

Requirements

• Bachelor’s degree or equivalent experience in human resources, business, information systems, analytics, operations, psychology, or a related field.
• Strong attention to detail, structured problem-solving ability, sound judgment, discretion, and respect for confidential information.
• Curiosity about technology, AI, automation, and new ways of working, with the ability to learn unfamiliar tools quickly.
• Clear written and verbal communication skills, service orientation, and empathy for employees and managers.
• Ability to organize competing priorities, collaborate across areas of expertise, incorporate feedback, and work effectively in a fast-paced environment.

Nice to have

• Experience in HR operations, shared services, customer service, business operations, process improvement, analytics, or technology-enabled services.
• Exposure to Workday, ServiceNow, case management, knowledge management, or reporting platforms.
• Experience using generative AI, automation, data, or digital tools to improve a project, service, workflow, or user experience.
• Experience creating guidance, documenting processes, analyzing recurring issues, or working with subject matter experts.

Culture & Benefits

• Work within a high-performance, inclusive culture built around collaboration, openness, responsibility, and excellence.
• Receive a fixed base salary with a discretionary performance-based bonus.
• Contribute to employee-centered service delivery and continuous improvement initiatives.