Senior Analyst Global Mobility and Immigration

Senior Analyst Global Mobility and Immigration

Company

Ramp

Conditions

3 days agoSalary: 79K - 154K

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will coordinate immigration, work-authorization, relocation, and business-travel cases while keeping employees informed throughout the process. You will maintain case trackers and dashboards, build workflows and AI-enabled tools, improve self-service resources, support vendor and counsel meetings, and escalate risks or non-standard issues promptly.

Requirements

• 3+ years of experience in People Operations, immigration operations, global mobility, employee lifecycle operations, or a high-detail service environment
• Process-management skills and attention to detail
• Ability to manage multiple deadlines and follow through
• Experience improving workflows with AI, automation, spreadsheets, dashboards, ticketing, or related tools
• Clear and empathetic written communication
• Discretion with sensitive employee information
• Ability to work within defined policies, recognize risk, and escalate promptly

Responsibilities

• Coordinate active immigration, work-authorization, relocation, and business-travel cases
• Maintain accurate case trackers, deadlines, documents, status updates, and handoffs
• Provide timely employee updates and route legal questions and exceptions to counsel or the Lead
• Surface at-risk cases and ensure clear ownership of next actions
• Build and maintain workflows, intake forms, templates, knowledge resources, and AI-enabled tools
• Own immigration and mobility case tracking, dashboards, reporting, operational metrics, and risk visibility
• Create approved self-service content and communication templates
• Test and document tools and automations with privacy, data-quality, and escalation controls
• Identify operational friction and recommend improvements
• Prepare case trends, SLA performance, feedback, and risks for vendor and counsel meetings
• Follow through on vendor commitments and escalate quality or deadline issues
• Keep playbooks, templates, and operational documentation current

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental, and vision insurance coverage for employees, with partial dependent coverage
• One Medical annual membership
• 401(k) with employer match
• Fertility HRA up to $10,000 per year
• Paid parental leave
• Pet insurance
• In-office lunch, snacks, and drinks
• Relocation expense coverage to New York City or San Francisco if needed

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