Enrollment Coordinator (Telehealth)

Location: Fully remote anywhere in the United States; required schedule is Tuesday–Saturday, 12 PM–8 PM ET.

Salary: $50,000 USD annually.

Company

hirify.global is a venture-backed healthcare startup providing FDA-approved medication and clinical care for opioid use disorder through a telehealth platform.

What you will do

• Guide prospective patients through the first steps of hirify.global’s treatment program.
• Conduct direct outreach, cold calls, follow-ups, and referral responses.
• Use patient-centered and trauma-informed communication to help prospective patients overcome barriers to care.
• Re-engage prospective patients who have fallen out of contact and triage new inquiries.
• Track enrollment and outreach metrics to identify growth and efficiency opportunities.
• Represent hirify.global’s mission while contributing to the development of the Enrollment Team.

Requirements

• 2+ years of experience in a client-, customer-, or patient-facing role.
• Comfort conducting phone outreach, including cold calls and follow-ups.
• Ability to build rapport quickly and communicate empathetically.
• Technical proficiency across multiple platforms in a remote-first environment.
• Adaptability, initiative, and comfort working in a fast-paced startup setting.
• Ability to use metrics to track outcomes and identify process improvements.

Culture & Benefits

• Remote-first work environment.
• Medical, vision, and health insurance, with many plans fully covered for employees.
• 20 days of paid time off initially, increasing with tenure.
• 10 company holidays.
• One-time work-from-home stipend.
• 401(k) contribution platform, life insurance, disability coverage, financial wellness support, and virtual primary care.

Hiring process

• Applications are reviewed by a real person.
• The process focuses on learning about the candidate’s experience, voice, and motivation for the role.