CRM Account Manager

Location: Virtual US, United States of America; requires 70% travel

Company

Provides CRM products and software solutions for business customers.

What you will do

• Manage CRM accounts in Salesforce.com using organized sales processes.
• Conduct virtual and in-person account meetings, business reviews, product education, and discovery calls.
• Prepare and deliver software demonstrations and communicate the CRM value proposition.
• Identify, negotiate, and close renewal, upsell, cross-sell, migration, upgrade, and add-on opportunities.
• Create customer quotes and coordinate account changes with legal, finance, and operations.
• Meet sales goals, complete QBRs, respond to customers, and collaborate with CRM Direct leadership on messaging and sales processes.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Communication, or equivalent experience and education.
• At least 1 year of sales or account management experience, preferably in B2B.
• Experience with Salesforce.com or a similar CRM and corporate productivity and web presentation tools.
• Ability to present software and solutions by phone and in customer meetings.
• Strong verbal, written, listening, presentation, organizational, multitasking, and time-management skills.
• Availability for 70% travel and a self-driven, results-oriented approach.

Nice to have

• Sales experience with a high-tech company.
• Knowledge of Microsoft Office, including Outlook, Excel, and PowerPoint.

Culture & Benefits

• Virtual US work arrangement with extensive customer travel.
• Collaboration with legal, finance, operations, sales, and CRM leadership.
• Equal opportunity employment.