Account Manager

Location: Hybrid in Eatontown, New Jersey, USA

Company

hirify.global is an IT channel company providing technology distribution, cloud solutions, software, hardware, and technical services to resellers, consultants, systems integrators, and other business customers.

What you will do

• Manage assigned Premier Accounts and handle a high volume of email requests.
• Provide product recommendations, quotations, order processing, and customer service throughout the quote-to-order lifecycle.
• Build strong partner relationships and act as the primary point of contact for customer satisfaction.
• Coordinate with purchasing, vendor partner, and order entry teams.
• Communicate the value proposition to partners and help grow business and market share.
• Identify upsell opportunities, including multi-year agreements, extended maintenance, and cross-selling.

Requirements

• Entry-level position; prior industry experience is not required.
• Bachelor’s degree preferred.
• Authorization to work in the United States is required.
• Strong communication, interpersonal, customer service, and selling skills.
• Ability to manage time, prioritize tasks, and work within designated SLAs and customer KPI requirements.
• Experience with Microsoft Office, CRM tools, pipeline and forecasting methodologies is expected.

Culture & Benefits

• Entrepreneurial, family-friendly, and flexible work environment.
• Collaborative team culture involving vendor, purchasing, and order entry functions.
• Competitive salary and benefits package.
• Opportunities for continuous professional growth.