Account Manager (Retail, Merchandising & Auto)

Location: Remote (US)

Company

hirify.global connects businesses with qualified hourly workers for flexible shifts, helping improve workforce stability and access to benefits.

What you will do

• Manage a portfolio of retail, merchandising, consumer brand, automotive, and other multi-location accounts.
• Serve as the primary client contact for staffing plans, escalations, workforce strategy, and ongoing account management.
• Build relationships with operations, merchandising, distribution center, HR, and executive stakeholders.
• Ensure successful fulfillment of shifts and workforce solutions during peak seasons, resets, remodels, inventory cycles, and high-volume periods.
• Track fill rates, worker performance, client satisfaction, revenue growth, and account health.
• Partner with Sales and Operations to retain clients, identify expansion opportunities, and grow coverage across locations, regions, and job categories.

Requirements

• 3–5+ years of experience as an Account Manager, preferably in retail, merchandising, staffing, or workforce solutions.
• Strong understanding of retail operations, labor dynamics, and high-volume shift-based staffing.
• Experience communicating with and influencing stakeholders from store managers to VP-level executives.
• Experience managing multi-location or enterprise accounts.
• Experience with CRM software such as Salesforce and Google Suite.
• Strong listening, negotiation, presentation, written communication, and prioritization skills.

Nice to have

• Automotive industry experience.
• Undergraduate degree.

Culture & Benefits

• Remote work culture with optional co-working opportunities in San Francisco, New York, Seattle, and Toronto.
• In-person company off-sites.
• Medical, dental, and vision coverage.
• Flexible time off and a 401(k).
• Equity, commission with OTE upside, and a work-from-home stipend.
• Mission-driven, supportive culture focused on ownership and impact.