Client Coordinator (Life Sciences)

Location: Plainfield, Indiana, United States; onsite office setting

Salary: $20.00–$25.00 per hour

Company

hirify.global provides automated biosample management solutions, genomic services, laboratory analysis, sample storage, informatics software, and consumables for pharmaceutical, biotechnology, academic, and healthcare organizations.

What you will do

• Support the Project Management Office and assist Project Managers and Program Managers with records review, service requests, and daily project administration.
• Prepare sample inventory, KPI, and KQI reports for internal teams and external clients.
• Manage client queries, coordinate resolutions, and provide timely and accurate responses.
• Monitor and resolve project execution issues involving kits, logistics, sample management, pathology reports, laboratory services, training, and partnerships.
• Coordinate user and client access to the Limfinity Sample Management system and monitor critical study milestones.
• Help define projects, upload project information, and develop standard operating procedures and business processes.

Requirements

• High school diploma or GED equivalent.
• At least two years of experience in a regulated industry environment.
• Strong organizational skills, attention to detail, initiative, and ability to work independently.
• Effective verbal and written communication, prioritization, and problem-solving skills.
• Experience with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Ability to work in an office environment and occasionally in areas with potentially infectious materials, following universal precautions.

Nice to have

• Associate or bachelor’s degree in science or a related field.
• Experience in an FDA- and GxP-regulated environment.

Culture & Benefits

• Customer-focused environment emphasizing innovation, accountability, teamwork, integrity, and employee value.
• Occasional travel of up to 10% of working time.
• Work supporting life sciences systems and services used in drug development, clinical studies, and advanced cell therapies.