Onsite Technical Alignment Engineer

Location: Orlando, Florida, United States; client sites with daily travel required

Company

hirify.global provides managed IT services focused on reliable, standardized, and proactively maintained client technology environments.

What you will do

• Conduct regular onsite assessments of client systems, infrastructure, and overall technical alignment.
• Identify weaknesses, inconsistencies, failure points, security risks, and operational risks, then resolve or escalate them.
• Investigate recurring issues, determine root causes, and implement long-term corrections.
• Review client technology environments against internal standards and industry best practices.
• Partner with the Project Team on new client implementations and provide infrastructure information to the vCIO.
• Document assessments, findings, completed work, recommendations, and time spent in the service management system.

Requirements

• Daily travel to client locations and onsite work are required.
• A valid driver's license and reliable transportation are required.
• Ability to work independently, take ownership, and identify improvements without constant supervision.
• Strong client communication, collaboration, documentation, and problem-solving skills.
• Familiarity with Windows environments and Microsoft technologies.
• Ability to adapt to different client environments, priorities, and field conditions.

Nice to have

• Previous experience in a Managed Service Provider environment.
• Microsoft certifications, CCNA, or similar industry credentials.

Culture & Benefits

• Opportunity to improve client environments through prevention-focused technical work.
• Exposure to varied client infrastructures and real-world technical challenges.
• Ownership of technical improvements and contributions to service standards.
• Knowledge sharing and continuous improvement within the technical team.
• Development of practical technical capabilities through hands-on field work.