Director, Relationship Management - ABLE (Fintech)

Location: Hybrid in-office role based in New York City, Austin, King of Prussia, or Scottsdale; fully remote may be available for exceptional candidates with 5+ years of specific experience.

Base salary: $150K–$165K annually, plus eligibility for the Company Bonus Pool and new hire equity.

Company

hirify.global is a fintech platform providing savings products and administration services across retirement, education, healthcare, and disability savings programs.

What you will do

• Manage day-to-day relationships with state directors and staff for ABLE investment programs nationwide.
• Lead client meetings, prepare presentations and project materials, gather data, and resolve service escalations.
• Coordinate client requests with product, engineering, legal, marketing, operations, and service teams.
• Implement project management systems, oversee team projects, track delivery from intake to completion, and maintain quality control.
• Review and draft public-facing program forms, marketing collateral, emails, website copy, and other documentation.
• Represent hirify.global at conferences, public meetings, industry committees, and stakeholder engagements.

Requirements

• 5–8+ years of experience in client service, project management, and process implementation.
• Strong command of a project management tracking system and the ability to execute multiple projects simultaneously.
• Exceptional attention to technical detail and strong written communication and public speaking skills.
• Demonstrated leadership and management experience.
• Ability to travel as needed.
• Ability to start by the end of 2026.

Nice to have

• Experience in disability advocacy or working with people with disabilities.
• Understanding of ABLE Accounts and state savings programs.
• Experience in financial services.
• Outgoing personality and experience working with institutional clients.

Culture & Benefits

• Hybrid work model with collaborative offices in Midtown Manhattan, Austin, King of Prussia, and Scottsdale.
• Comprehensive health benefits and generous paid time off.
• Employee Wellbeing Committee.
• Competitive 401(k) plan.
• Bonus pool eligibility and potential new hire equity.

Hiring process

• One or two introductory conversations.
• Role-specific skills or experience assessment followed by a virtual or in-person interview panel.
• Reference checks with a current or former manager and a peer before an offer.