Program Manager, Sales & Retail Operations (AI)

Location: San Jose, California, United States; hybrid schedule with office work generally required Monday through Thursday and flexible remote work on Fridays.

Salary: $139,900–$169,800 annually for California.

Company

hirify.global operates a TV streaming platform connecting consumers, content publishers, advertisers, retailers, and the broader television ecosystem.

What you will do

• Own a portfolio of sales and retail operations programs from intake through launch and benefits realization.
• Lead onboarding for retailers, distributors, and channel partners, including account setup, item setup, EDI, data feeds, forecasting, and replenishment.
• Manage demand forecasting, sales planning, allocation, and continuous improvement of planning cycles.
• Drive international programs by coordinating regional requirements across partners, logistics, compliance, reporting, and headquarters functions.
• Identify dependencies and risks across Sales, Retail Strategy, Supply Chain, Finance, Legal, and IT, and drive decisions to closure.
• Redesign operational workflows, implement AI and automation, manage tooling requirements, and deliver reporting for senior leadership.

Requirements

• 5+ years of experience in program or project management, sales operations, retail or channel operations, or a comparable operational role.
• Experience owning cross-functional programs, roadmaps, dependencies, critical paths, governance cadences, and executive reporting.
• Advanced Excel skills, including pivot tables, lookups, and scenario modeling; experience with sales planning tools such as Anaplan.
• Familiarity with program management tools such as Smartsheet, Jira, Asana, and Confluence, plus data visualization and ERP/CRM systems.
• Hands-on daily use of AI assistants for analysis, documentation, reporting, and reusable workflow automation, with responsibility for validating outputs and protecting confidential data.
• Bachelor’s degree in Business, Operations, Supply Chain, Finance, or a related field; strong analytical, communication, prioritization, and stakeholder management skills.

Nice to have

• Experience in consumer electronics, retail, high-volume physical goods, or international and multi-region operations.
• Exposure to AI-enabled planning, forecasting, anomaly detection, or collaboration with data science and analytics teams.
• PMP, Agile/Scrum, or Lean Six Sigma certification.

Culture & Benefits

• Fast-paced, collaborative environment focused on practical problem-solving, innovation, and delivering products to customers.
• Health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
• Global mental health and financial wellness resources, with local healthcare, retirement, commuter, and leave benefits varying by location.
• Hybrid working model with office collaboration during most of the workweek and flexible Fridays for eligible roles.