Instructional Designer I (Digital Learning)

Location: College Station, Texas; the position may require working in various on- and off-campus locations as needed.

Company

Texas A&M University is a major public university whose College of Arts and Sciences supports academic programs, research, and digital learning initiatives.

What you will do

• Support faculty in applying digital learning technologies, strategies, and instructional design best practices across different teaching modalities.
• Present workshops, provide one-on-one training, and host weekly office hours for Canvas, third-party tools, and other digital learning questions.
• Create and review faculty training documents and videos, and maintain the online repository of digital learning resources.
• Review support tickets and provide timely assistance to faculty.
• Analyze support data and semester usage trends to identify needs, recommend targeted support, and inform future tool adoption.
• Collaborate with instructional designers, multimedia specialists, and academic leaders on digital learning initiatives and special projects.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience.
• Ability to support faculty and students in a higher education environment and work independently and collaboratively.
• Proficiency with contemporary educational technologies, including Canvas, Google Workspace, Zoom, and Microsoft applications.
• Knowledge of pedagogical best practices and the ability to create engaging, accessible, and effective instructional materials.
• Strong written and verbal communication, organization, customer service, troubleshooting, and multitasking skills.
• Ability to track metrics, apply assessment outcomes, and support security, accessibility, and student data protection requirements.

Culture & Benefits

• Respectful and collaborative university environment based on values including respect, excellence, leadership, loyalty, integrity, and selfless service.
• Medical, prescription, dental, vision, life, flexible spending, and long-term disability insurance, with university contributions to employee health and basic life premiums.
• 12–15 paid holidays, monthly paid sick leave, and paid vacation.
• Automatic enrollment in the Teacher Retirement System of Texas.
• Professional development through LinkedIn Learning, webinars, conference support, educational release time, and tuition assistance.
• Health and wellness programs, including free exercise programs and release time.

Hiring process

• Submit an application with complete job data or an attached resume; a cover letter and resume are strongly recommended.
• Employment is contingent on credential verification and completion of a criminal history investigation.