Student Support Coordinator

Location: San Antonio, Texas, United States

Company

hirify.global is a higher education institution serving students and regional communities.

What you will do

• Design and lead academic, social, orientation, welcome, and first-year experience programming for Early College High School students.
• Provide individualized case management, proactive outreach, and connections to campus resources.
• Recruit, train, and supervise GTF Peer Mentors and paid student workers.
• Coordinate outreach and onboarding with campus departments and Early College High School partners.
• Manage scholarship notifications, student communications, inventory, budget tracking, and compliance activities.
• Collect and analyze student engagement and academic performance data to evaluate program impact.

Requirements

• Bachelor’s degree in an applicable field or an equivalent combination of education and experience.
• Five years of related experience.
• Strong communication, interpersonal, organizational, data analysis, and collaboration skills.
• Experience supervising student staff and supporting peer-to-peer initiatives.
• Knowledge of student transition and engagement strategies, confidentiality, FERPA, and university policies.
• Work is based in San Antonio, Texas.

Nice to have

• At least two years of professional experience supporting college students in higher education.
• Master’s degree in higher education, student affairs, counseling, or a related field.
• Experience with grant-funded programming, scholarship compliance, Financial Aid coordination, or peer mentor programs.
• Proficiency with Banner, Salesforce, Excel, or similar student information and data tools.

Culture & Benefits

• Term-limited, grant-funded position with an anticipated end date of September 30, 2030.
• Extension depends on additional funding.
• Role supports community engagement and student-centered success initiatives.
• Employee benefits are available according to university policies.
• All positions are security-sensitive and require a criminal history investigation and credential verification.

Hiring process

• Submit a cover letter, resume or CV, and professional references.
• All required documents must be uploaded before submitting the application.
• Application accommodations are available through Human Resources in accordance with ADA requirements.