eCommerce Analyst II

Location: United States (Remote)

Salary: $57,900–$72,400 annually, plus eligibility for an annual discretionary bonus.

Company

hirify.global operates strategic retail eCommerce and recommerce programs across consumer marketplaces.

What you will do

• Lead day-to-day client and stakeholder engagement, including meetings, action items, decisions, risks, and escalations.
• Translate business needs into workplans, requirements, milestones, dependencies, project trackers, and measurable outcomes.
• Coordinate initiatives across client solutions, analytics, marketplace operations, technology, warehouse operations, finance, marketing, compliance, and external partners.
• Define reporting priorities, business rules, KPIs, and acceptance criteria with the Reporting & Analytics Specialist.
• Analyze and present performance across sales, recovery, pricing, promotions, inventory, listings, fulfillment, returns, refunds, and marketplace account health.
• Support the design, testing, launch, and measurement of tools, data flows, integrations, and process improvements.

Requirements

• Bachelor’s degree in business, analytics, supply chain, eCommerce, marketing, information systems, or a related field preferred; equivalent experience is considered.
• Two to five years of relevant experience in eCommerce, client solutions, account management, business analysis, project management, or marketplace operations.
• Experience presenting business performance, recommendations, and project updates to clients or senior stakeholders.
• Advanced Microsoft Excel skills and working proficiency with Power BI or similar business intelligence tools.
• Working knowledge of eCommerce operations, marketplaces, pricing, promotions, catalog and inventory management, returns, and customer-experience metrics.
• Ability to understand APIs, data flows, and technical requirements; production coding is not required.

Nice to have

• Experience with eBay, Amazon, Walmart, TikTok Shop, Poshmark, or similar consumer marketplaces.
• Experience with Rithum, formerly ChannelAdvisor, marketplace portals, retail returns, or recommerce programs.
• Working knowledge of SQL.

Culture & Benefits

• Remote, home-office work environment with video, phone, and electronic communication.
• Travel is not required.
• Healthcare, including medical, dental, vision, prescription drugs, and FSAs.
• 401(k), paid time off, holidays, paid parental leave, life and disability insurance, and an Employee Assistance Program.
• Professional development and tuition assistance.