Implementation Manager (Fintech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Location: Singapore; candidates must currently reside in Singapore and be legally authorized to work there. Hybrid work model with 3 days in-office and 2 days remote/flexible; on-site availability and alignment with local business operations are required.
Base salary: SGD 118,000–187,000 per year, with potential incentive compensation, equity, and benefits.
Company
develops an AI-enabled platform that automates global tax reporting and compliance for digital assets, payments, and other financial transactions.
What you will do
- Lead enterprise customer implementations from kickoff through handoff to Customer Success or Customer Experience.
- Translate customer requirements and business objectives into implementation strategies covering CSV, API, SDK, data migration, validation, and filing readiness.
- Bridge customer stakeholders with Sales, Product, Engineering, Support, and other internal teams.
- Manage project plans, milestones, risks, dependencies, escalations, customer communications, and time-to-value.
- Improve implementation methodologies, templates, workflows, standards, and scalable operating models.
- Coach peers, share best practices, and use AI tools to automate repetitive work and improve data accuracy and delivery efficiency.
Requirements
- Bachelor’s degree in Accounting, Business, Information Systems, or a related field.
- 4+ years of experience in technology consulting, project management, professional services, or a related area.
- Professional proficiency in English and Mandarin is required.
- Current residence in Singapore and legal authorization to work in Singapore are required.
- Experience with enterprise architecture, AWS, integration technologies, APIs, and collaboration with Engineering teams.
- Strong communication, customer management, problem-solving, and ambiguity-management skills.
Nice to have
- Background in FinTech, RegTech, or Tax and Accounting.
- Passion for and curiosity about digital assets.
- Experience in a hyper-growth startup and collaborative leadership environments.
Culture & Benefits
- Hybrid work model with three in-office days and two remote or flexible days.
- Equity through RSUs and a competitive benefits package.
- Modern pension plan and financial wellness benefits.
- Paid time off and paid parental leave.
- Workplace autonomy, Monday team lunches, snacks, and drinks.
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