5 дней назад
Software Implementations Project Manager (Dental Technology)
65 000 - 90 000$
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Software Implementations Project Manager (Dental Technology): Planning and overseeing implementations of dental practice management enterprise software and services for mid-size to large practice groups with an accent on customer delivery, project governance, and SaaS solutions. Focus on managing simultaneous implementations, resolving complex customer escalations, coordinating cross-functional stakeholders, and delivering project plans and documentation on schedule.
Location: Remote within the United States, with up to 10% travel; individuals residing in Delaware, Hawaii, North Dakota, Rhode Island, Vermont, Puerto Rico, and other U.S. territories are not currently eligible.
Salary: $65,000–$90,000 base per year, plus eligibility for a target bonus.
Company
develops dental practice management software and services that support private, public, and government-sector practices.
What you will do
- Plan, lead, organize, and control software implementation projects from initiation through completion.
- Serve as the primary contact for internal and external customers throughout implementation and manage escalated issues.
- Set customer expectations, coordinate service delivery, and maintain project schedules, plans, metrics, and communications.
- Lead current-state and future-state consulting assessments focused on functionality and processes.
- Manage multiple simultaneous projects, resolve complex issues, and provide accurate project and account documentation.
- Build cross-functional relationships, communicate with C-level stakeholders, and contribute to process improvement.
Requirements
- 3–5 years or more of progressively responsible professional experience and a bachelor’s degree or global equivalent.
- Project management experience and/or certifications such as CAPM, PMP, or Project+.
- Advanced experience with client/server and cloud-based SaaS applications and services.
- Experience with regulatory compliance requirements, including HIPAA.
- Strong communication, documentation, presentation, analytical, decision-making, organization, and conflict-resolution skills.
- Technical experience with network configurations, WANs, Citrix, virtual servers, third-party ISPs, Windows SQL Server, and hosted solutions.
Nice to have
- Master’s degree or global equivalent.
- One or more industry certifications.
- Experience with practice management software and Henry Schein solutions.
Culture & Benefits
- Remote work with travel for client meetings, industry conferences, and prospect site visits as needed.
- Health coverage and retirement savings with company match.
- Paid time off, parental leave, and wellbeing resources.
- Education support and additional employee benefits.
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