8 дней назад
Enterprise Implementation Manager (Healthcare)
100 000 - 125 000$
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Enterprise Implementation Manager (Healthcare): Leading end-to-end implementations of coordinated care network solutions for U.S.-based customers with an accent on workflow assessment, customer relationship management, project execution, and go-live support. Focus on configuring solutions such as SAML SSO, coordinating cross-functional dependencies, analyzing data to drive action, and reducing time to value across complex customer projects.
Location: Remote, U.S. based; occasional travel of up to 20% may be required.
Salary: $100,000–$125,000 annual target pay range, depending on skills, experience, competencies, and location.
Company
provides software and a national network that connect community-based organizations, government agencies, and healthcare organizations to coordinate health and social services.
What you will do
- Lead small- to large-scale implementations from planning through go-live, serving as project manager and primary customer contact.
- Conduct workflow assessments, plan configurations, lead customer meetings, and oversee go-live support.
- Coordinate contracted solution delivery, cross-team dependencies, specialized deliverables, and customer collateral such as training plans and workflow documentation.
- Guide customers through the development and execution of Coordinated Care Networks and build relationships with community partners, service providers, and health and human services stakeholders.
- Plan, manage, and monitor projects with varying levels of complexity while maintaining accurate project pipeline and resource data.
- Lead standard technical implementations, including SAML SSO.
Requirements
- Proven implementation and project management experience.
- At least 3 years of experience in a business, technology, consulting, public health, or social services environment.
- Experience building strong customer relationships, managing multiple customers and projects, and delivering customer-centric solutions.
- Excellent communication, presentation, active listening, and stakeholder-management skills.
- Ability to stay organized, adapt to changing circumstances, analyze data, extract insights, and drive action.
- Must be based in the United States and able to pass a background check covering criminal, employment, and education verification.
Nice to have
- Experience with Jira, Salesforce, and Google Suite.
Culture & Benefits
- Medical, dental, and vision insurance for team members and eligible partners and dependents.
- Flexible time off, volunteer and mental health days, and 14 paid company-wide holidays.
- Paid parental leave, including for adoptive parents.
- 401(k) with employer match and immediate vesting, plus HSA, FSA, commuter, wellness, and mental health benefits.
- Company-provided computer, peripherals, and approved work-from-home equipment.
- Inclusive culture with employee resource groups and additional life, disability, accident, and pet insurance options.
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