Operations Associate (Healthcare IT)

Location: Remote, United States

Salary: $60,000–$65,000 annually

Company

hirify.global provides health IT solutions for healthcare providers. Purview is its software-driven healthcare business unit focused on secure access to medical images and records.

What you will do

• Manage customer implementations, deployments, internal improvements, and cross-functional initiatives through the full project lifecycle.
• Define project scope, requirements, milestones, dependencies, resources, risks, and success criteria with customers and internal stakeholders.
• Coordinate Product, Engineering, Support, Operations, Sales, customers, and third-party vendors to deliver projects on time.
• Assess customer networks, PACS, EMR systems, imaging archives, configurations, integrations, and acceptance criteria.
• Manage risks, issues, escalations, change requests, data migrations, validation, backups, and launch readiness.
• Provide technical customer communication, training, documentation, troubleshooting support, and post-go-live handoff.

Requirements

• Experience managing software implementation, healthcare technology, SaaS, technical operations, or customer delivery projects.
• Ability to manage project scope, schedules, dependencies, risks, issues, changes, deliverables, and stakeholder communication.
• Strong organization, planning, prioritization, facilitation, documentation, communication, and follow-through skills.
• Ability to manage multiple concurrent projects and explain technical information to customers, leaders, and cross-functional teams.
• Customer-focused and collaborative approach to problem solving and decision making.
• Must be able to work remotely from the United States.

Nice to have

• Project management training or certification such as PMP, CAPM, or PMI coursework.
• Experience with technical integrations, software deployment, API integration, configuration, or data migration.
• Knowledge of DICOM, PACS, VNA, RIS, HL7, FHIR, IHE, EMR integration, and secure healthcare data workflows.
• Experience with medical imaging, radiology IT, veterinary systems, archive platforms, network configuration, or cloud-based imaging systems.

Culture & Benefits

• Work on initiatives supporting clinicians, radiologists, veterinarians, and other healthcare providers.
• Build cross-functional experience across project delivery, customer engagement, healthcare technology, and operational improvement.
• Engage directly with customers and partners while supporting product adoption and long-term value.
• Work in a mission-driven environment that values ownership, initiative, and thoughtful project leadership.