Vendor Relations Specialist

Location: Charlotte, NC, US; onsite role.

Salary: $22.00–$24.00 per hour, paid weekly.

Company

hirify.global provides fleet maintenance and repair services across the United States and is expanding through acquisitions and organic growth.

What you will do

• Identify, research, contact, and qualify vendors against company requirements and customer needs.
• Guide vendors through onboarding, due diligence, contracting, and compliance documentation.
• Maintain vendor account information, records, certifications, agreements, and documentation in Zendesk and database systems.
• Build and maintain professional relationships with vendors, customers, and national accounts.
• Monitor vendor compliance and coordinate account setup, status updates, and performance communications.
• Collaborate with Accounts Payable, Procurement, Operations, and Management to resolve vendor setup issues.

Requirements

• High school diploma or equivalent.
• Proficiency in Microsoft Excel.
• Strong phone, written, and verbal communication skills, with the ability to build rapport with external contacts.
• Excellent organization, time management, attention to detail, and accuracy while managing multiple priorities.
• Ability to learn software systems quickly, take initiative, and exercise independent judgment.
• Regular communication through phone, email, Zendesk, and video meetings; approximately 40% of the day is spent on phone calls.

Nice to have

• Experience in vendor management, account management, operations, administration, customer service, or procurement.
• Background in fleet management, transportation, or automotive.
• Experience with Zendesk, other ticketing or CRM systems, or ERP systems such as PeopleSoft.

Culture & Benefits

• Full benefits available within 30 days, including medical, dental, vision, prescription drug, life, and disability insurance.
• 401(k) match program, paid vacation, holidays, and sick time.
• Safety reimbursements, employee assistance, wellness programs, and a 24/7 nurse triage line.
• Career development and training through Amerit University, plus an ASE certification program.
• Employee referral, recognition, discount, and employee resource group programs.
• Fast-paced, relationship-intensive environment requiring flexibility for urgent vendor issues and shifting priorities.