Client Management Specialist

Location: Itasca, Illinois, United States; hybrid working model

Salary: $65,000–$85,000 annually

Company

hirify.global develops product solutions for clients and operates across the United States and six countries outside the United States.

What you will do

• Manage client product and business portfolios from order inception through payment.
• Compose client and supplier correspondence, process orders, maintain distribution spreadsheets, track projects, conduct research, and manage budgets.
• Initiate quotes and coordinate order fulfillment, including shipment scheduling by land, air, or sea.
• Maintain quality management documentation, including ISO forms, RMAs, and quality control action plans.
• Capture order and portfolio documentation in Epicor, coordinate inventory and warehouse receipt and release activities.
• Coordinate with sales, clients, suppliers, warehouses, and corporate departments to support billing and invoice collection.

Requirements

• Associate degree in business or a related discipline and at least two years of experience.
• High proficiency in Microsoft Word, Excel, Outlook, and virtual collaboration tools such as Microsoft Teams, Webex, and Zoom.
• ERP knowledge covering supply chain, manufacturing, service, financial, or related organizational processes.
• Strong communication, attention to detail, accountability, positivity, and time-management skills.
• Experience in a corporate sales and service environment is preferred.
• A bachelor's degree in business or a related discipline is highly preferred.

Culture & Benefits

• Hybrid working model.
• Culture centered on excellence, resilience, accountability, adaptability, connection, and innovation.
• Opportunity to work with clients, suppliers, sales teams, and multiple internal departments.
• Equal opportunity employer.