Client Success Partner Integration Manager (Healthcare)

Location: Remote within the United States only; employees must reside in or be able to work from a state where Vida is registered. International work is prohibited.

Company

hirify.global operates at the intersection of healthcare and technology, providing a platform supported by strategic benefits administration partnerships.

What you will do

• Lead end-to-end implementation workstreams for strategic third-party integrations, from planning and launch through ongoing partner lifecycle management.
• Manage partner-specific workflows, configurations, timelines, service-level agreements, escalations, and performance reviews.
• Work with Product PMs to translate partner technical requirements into implementation solutions and scalable frameworks.
• Coordinate cross-functional delivery across Product, Design, Engineering, Analytics, Sales, Marketing, and Client Success.
• Maintain implementation playbooks and standard operating procedures, and train internal teams on established standards.
• Serve as the primary operational contact for partners and support long-term partner engagement, satisfaction, and growth.

Requirements

• Bachelor’s degree required.
• 5+ years of experience in account management, implementation, customer success, partner integration, healthcare, health tech, or management consulting.
• Experience managing cross-functional workstreams across Product, Engineering, and Client Success.
• Knowledge of the healthcare landscape, healthcare legislation, healthcare administration, and payer processes.
• Strong project management, analytical, communication, prioritization, and stakeholder relationship skills.
• U.S. work authorization is required; Vida does not sponsor work visas.

Nice to have

• Experience with healthcare benefits administration, medical, pharmacy, TPA, or claims partnerships.
• Experience in management consulting or a health technology environment.

Culture & Benefits

• Remote work within the United States.
• Opportunity to work in a fast-paced startup environment at the intersection of healthcare and technology.
• Equal employment opportunity and commitment to a diverse and inclusive workplace.
• Reasonable accommodations are provided for qualified individuals with disabilities and disabled veterans during the application process.